Intelliride Customer Service. And, using best practices collected from around the world, w

And, using best practices collected from around the world, we’ve delivered on our pledge to provide a higher standard of service that embraces safety, care and sensitivity. xxx) needs the file extension renamed to . Set up a ride at least 2 days before your appointment. Take the front cover off and you might be able to check connections to it and solve the problem. The CPU is inside the driver console, below the switch panel. nebraskamedicaidproviderenrollment. 4999 during business hours and at least two hours before your appointment to schedule your trip. We provide a wide range of dependable, high-performance air suspension products for diverse applications. intelliride@transdev. gov/nemtlist to see a list of providers by county. Call Transdev Health Solutions (formally known as Intelliride) at least three days before your appointment to schedule transportation. Ask them to fax or mail the: Mileage Reimbursement Form Internal Revenue Service (IRS) W-9 Form Or Call Transdev Health Solutions (formally known as Intelliride) at least three days before your appointment to schedule transportation. Call Transdev at 1-855-489-4999 or 303-389-2155 (State Relay 711). 1, 2021. You can call us 24 hours a day, 7 days a week. Health Solutions by Transdev will verify basic info (state ID, name, address, etc. IntelliRide manages non-emergency medical and non-medical transportation for Health First Colorado members (Medicaid) in the state of Colorado. Trips to receive Medicaid covered healthcare services. BBB helps resolve disputes with the services or products a business provides. Transdev also oversees customer service, call center, and dispatch services. Apr 2, 2016 · We have an 05 Monaco Windsor and are having major problems with this system and can't even get our coach up to ride height. Firestone has sold Intelliride to Drive-Rite LTD which is located in Dublin, Ireland. There are sensors at each 4 corner controller, and a box on the ceiling of one of the cargo bays, which goes to the those controllers. Visit visit211colorado. See BBB rating, reviews, complaints, and more. • Clients can call Transdev directly to request transportation for any Medicaid appointment at 303-398-2155. The date and time you need a ride 5. COMMUNITY CARE SERVICES (CCS) CAD_71348E State Approved 05182021 ©WellCare 2021 CCS_MS1_INITIAL_v2 CCS MHB Please call IntelliRide at 855. Local Phone 303 Redefining the passenger experience. msi from . Is there anyone who knows where I might find one of these sensors? for 2005 Windsor Jan 31, 2016 · Here is some documentation on the Firestone IntelliRide system. Please call AlohaCare Member Services, Option 2 at 808-973-0712 for QUEST Integration or 808-973-6395 for Medicare. Covers the whole state for mileage reimbursement, and handles dispatch for its nine-county service area. I specifically need a Valve Manifold Dec 2, 2020 · I am in need of a complete wire diagram for the intelliride system. The name, address, and phone number of the health care provider you will see You may bring a f Please call IntelliRide at 855. Call your local transportation provider directly to schedule transportation for Aug. Trips can be from/to Adams, Arapahoe, Boulder, Broomfield, Denver, Douglas, Jefferson, Larimer & Weld counties. We hope it answers most of your questions. Call us for assistance with setting up your account. No one seems to understand how the system works, and how the air manifold delivers air to the bags. com. xxx. Transportation in Denver, CO. It’s loose in there, so some of those connectors might need to be reset. Customer Service. How to schedule a trip eligible for reimbursement: Set up your Health First Colorado-eligible appointment. 211 is a confidential and multilingual service connecting people to vital resources across the state. to 4:30 p. This service, called Non-Emergent Medical Transportation (NEMT), is not for emergencies. We offer medicaid rides, private pay transportation, and facility/provider transportation for both ambulatory and wheelchair patients. Transportation providers with questions should contact the transportation provider line at (303) 316-3848. IntelliRide will answer your calls for general information and to schedule, change or cancel trips; manage complaints; and, help locate drivers that are running behind schedule. Who do I call if I have questions? Contact AlohaCare. If you are an Urgent Transportation Provider and need to update your information, please call or email IntelliRide directly at (855) 489-4999 or intelliride@transdev. 35. 017403. The Diagnostic tool file (Monaco - IntelliRide Controls Calibtarion Diagnostic Tool 2. , behavioral health, medical/physical health, and/or dental appointments). To book a ride, eligible members need to contact intelliride. To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process. 0106 | Email: us. They accept trip reservations and arrange member rides for covered services with qualified transportation providers. coclinicalcoordinator@transdev. colorado. Reached out to Drive Rite no response. org. Please read it. com Transportation Provider Resources New to IntelliRide? Watch video tutorials and find other useful information on our resources page. We are here to help. QUESTIONS OR CONCERNS? PLEASE CONTACT OUR CUSTOMER SERVICE TEAM BY PHONE OR EMAIL: IntelliDrive is a 90-day program that monitors your driving performance. 1, 2021 forward or visit hcpf. Be ready to give: Your name Your Health First Colorado ID number Other personal information, such as birth date The date and time you need a ride Departments Human Services Non Emergent Medical Transportation - Intelliride Non Emergent Medical Transportation - Intelliride Non-Emergent Medical Transportation (NEMT) services provide transportation to or from Health First Colorado ( Medicaid) medical appointments or services, and is only available when you have no other means of transportation. Have questions? Please call IntelliRide at 1-866-790-8858. Please schedule at least 48 hours in advance of your appointment. Our friendly staff can answer all of your questions. com/NEMT to learn more. Please call AlohaCare Member Services, at 808-973-6395, Option 2 for Medicare. 100% of users would likely recommend IntelliRide to a friend or colleague. Oct 30, 2023 · Firestone Intelliride System Manual? I have had four different Truck and RV Repair businesses try and repair my air suspension system. We take all complaints very seriously and will acknowledge them within two business days of receipt. What We Do IntelliRide will work directly with Health First Colorado to confirm your eligibility for transportation services and to ensure your request is for a Medicaid covered service. IntelliRide has been serving the State of Hawaii since April 1, 2016, and proudly conducts business across the Hawaiian Islands. Oct 24, 2017 · I have a led light out on my Intelliride system panel. Transdev provides Medicaid eligible transportation for Medicaid beneficiaries. Jun 29, 2025 · I have a 2005 Monaco Windsor with air bag leveling only. Rides are wheelchair accessible and available 24/7. Despite, 8 days ago installing a new Dash Switch, and a new air manifold the rear airbags will not inflate. Please write this down. Contact us 24 hours a day, seven days a week to request an urgent trip, cancel your appointment or to check the status of your ride. I have been unable to get any response from Drive-Rite. Redefining the passenger experience. You might call Firestone Intelliride for . IntelliRide will schedule ground and air transportation and book lodging for on-island and off-island care. To schedule new trips, or confirm existing trips for after 9/1/2019, call IntelliRide at (303) 398-2155 or (855) 489-4999. 1. For more help, please call Customer Service toll-free at 1-866-401-7540 (TTY 711). Schedule a ride Monday to Friday 8am - 5pm. TransDev Transdev manages non-emergency medical and non-medical transportation for Health First Colorado members in the state of Colorado. Jul 21, 2025 · View complaints of Intelliride by Transdev filed with BBB. Need a Drive-Right height sensor for the so called Intelliride system. The ability to develop special customer software and hardware in-house, allows us to provide tailor-made solutions for specific customer needs. Learn how you can save money with safe driving habits. Not BBB Accredited. You can also visit us How do I file a complaint if I’m unhappy with the service I received on the phone or with the transportation provider that drove me? Please report service concerns and complaints to Transdev at 855. com under the Provider Education & Training Resources link. Be ready to give: 1. Call the reservations line for assistance with setting up your account. Keep it in a safe place. Intelliride ofrece billetes de autobús para cualquier cita, o reembolso para el gas Para ello también se requiere aviso previo para que haya tiempo para enviar por correo los billetes de autobús, y recibir un número de confirmación para el viaje con reembolso de millaje programado What is the number for help in Colorado? 211 is a confidential and multilingual service connecting people to vital resources across the state. The air leveling system is a Firestone IntelliRide system. NEMT transportation is rides to and from covered medical appointments or services. No matter where you live in Colorado, you can find information about resources in your local community. Share Shared Living Provider Instructions can be found at www. Online Login to your self-service portal anytime to schedule your trips or make changes. Web site created using create-react-app How To Book a Ride Intelliride is the state contracted broker for Health First Colorado. Consumers are mostly neutral. Or call ʽOhana Health Plan Customer Service at 1-888-846-4262 (TTY 711). We will help you with travel If you are having technical issues with submitting a request or with the site, please contact IntelliRide at 808-237-2952, option 2 Before Your Appointment Call IntelliRide at 808-973-0712, Option 2. Our customer service team and care coordinator can always help you find the resources you may need! Call our customer service team at 800-511-5010. Why choose a BBB Accredited Business? Aug 17, 2020 · IntelliRide has 2. Hawaiʽi Standard Time. In looking at it it appears to be soldered to the circuit board. Your doctor/counselor will fill out the form completely and fax or email it to Intelliride at the contact info provided on the form. If you live in one of the 55 counties outside of IntelliRide’s nine-county region: NEMT service returns to local transportation providers Aug. Contact us If you are having technical issues with submitting a request or with the site, please contact IntelliRide at 808-237-2952, option 2 Call 303-398-2155 or 855-489-4999, or chat. If you are already an enrolled NEMT provider for Health First Colorado, you can contact Transdev directly and request credentialing to deliver Urgent Transportation services. Jul 19, 2021 · The Firestone system is not adjusted on the panel. Mar 1, 2021 · Customer Service to answer your questions. Patients and their family members are responsible for doing their own screening before hiring any company/service. If you are having an emergency, call 911. It also tells you how your behavioral health plan works. Call IntelliRide at 855. 4999 or intelliride@transdev. Over 30 years of experience in Air Suspension Systems is a synonym for quality and reliability. o Transdev also has an app for iPhone and Android phones. IntelliRide help is available by phone, mobile phone app or online. Jun 28, 2025 · Call for a ride to your medical appointment. The voucher can be used for trips that go outside of the Dial-a-Ride service area but must originate within the service area. Getting There Guide A Note About Medicaid Transportation Individuals who receive Medicaid as their primary medical insurance can contact IntelliRide* and provide their Medicaid state ID to find out if they are eligible for transportation benefits. Scheduling ground transportation. Sep 27, 2022 · They truly pulled through and their customer service has been tremendous! There is a very long story regarding our situation that I wont post here as it is lengthy and would cure insomnia. Schedule a ride Set up a ride at least 2 days before your appointment. When you call, we will give you a trip confirmation number. Check eligibility, explore benefits, and enroll today. Learn more about the UnitedHealthcare Community Plan QUEST Program plan for Hawai‘i. May 6, 2012 · I have the same coach and can tell you the cpu is located in the space under the panel to left of the driver seat. Other personal information, such as birth date 4. (Members looking for help with a trip should contact reservations. Call them at 211. Toll Free number 855-489-4999. com If your air ambulance service agency wants to provide this service, it must be either licensed or authorized by the Colorado Department of Public Health and Environment. Free transportation services available to Medicaid eligible clients to a Health First Colorado appointment/service (i. If you have questions about your coverage or suggestions on how we can better serve you, please click HERE to contact our Customer Service Department. We are here for you Monday–Friday from 7:45 a. Complete provider enrollment to become a Health First Colorado NEMT provider. MedRide is a Non Emergency Medical Transportation (NEMT) company based out of Colorado. Driveriteair is now handling the Intelliride parts and said I need a complete new switch panel @ $108. Scheduling Travel. Dec 12, 2025 · If you need help, please contact AlohaCare. Your name 2. If you have a concern about the quality or timeliness of transportation service, please submit your complaint online or call (855) 489-4999 to speak to a customer service representative between 8 AM and 5 PM, Monday – Friday. 4999 as soon as you know your appointment details have changed or been cancelled, even if the trip is scheduled for mileage reimbursement. 489. e. Non-Medical Transportation: Medicaid clients with the following waivers are eligible to receive a Special Discount Card for 50% fare reduction for all regular RTD bus and rail services (not available for Access-A-Ride). 6 star rating based on 7 customer reviews. For 40 years, we’ve taken on the mission to serve riders with ranging needs. Transportation benefit services for UnitedHealthcare of Nebraska Community Plan Members, how to schedule and arrange non-emergency medical transportation. Please note that Queen’s Medical Center is not responsible for the services of the companies listed below. Please note customers are responsible for taxi fares greater than $20. Individuals who are enrolled in one If you are having technical issues with submitting a request or with the site, please contact IntelliRide at 808-237-2952, option 2 • Address of pick-up location • Name, address, and phone number of medical provider • Any additional passengers (a required escort), service animals, or medical equipment/devices How do I schedule a NEMT trip? If you live in the following counties, contact IntelliRide at 1-855-489-4999: • Adams • Broomfield • Jefferson Nov 3, 2025 · Contact Us We care about what you think. IntelliRide's toll-free number: 1-855-489-4999; State Relay: 711 Visit HealthFirstColorado. If eligible, free transportation may be provided to Medicaid covered medical and behavioral health appointments. Call our care coordinators at 866-833-5717. Download the free mobile app to instantly schedule or track your trips. Call Us AlohaCare QUEST (Medicaid) Members Call: 808-973-0712 Toll-free: 1-877-973-0712 Whether you are a bus operator, maintenance specialist, customer service representative, safety manager, financial analyst or human resource coordinator – there is a career path for you at Transdev. This service is free to Medicaid members as long as they have a valid Medicaid ID number. Part # DR. Aug 7, 2023 · View complaints of Intelliride by Transdev filed with BBB. com Google May 20, 2022 · Hi all, New to the iRV forum. Intelliride manages NEMT services for the entire state of Colorado. Please remind your doctor to put ‘ZRyder LLC’ in the ‘Additional Comments’ field. Call the Medicaid Customer Contact Center at 1-800-221-3943 or Navigation at 303-432-5130 to see if you qualify for NEMT. Your Health First Colorado ID number 3. ), check eligibility, and ensure that the destination is an enrolled location and that the trip is for a Medicaid-covered service. Has anyone else had this problem and if so who did you get to work on it? We are stuck in Tampa Florida. The address of your pick-up location 6. Payments are issued on the 1st and 15th of each month. Local Phone 303 Health First Colorado (Colorado’s Medicaid program) has a Non-Emergent Medical Transportation benefit that provides members with rides to medical appointments through IntelliRide. Please send completed form to: Fax (720) 302. Or contact each resource directly: TION service (code 1472) before adding Shared Living Group Members. visited their website, found part I need. 211 Colorado connects Coloradoans to community resources across the state. 00. ) To send information and inquiries about claims, please contact claims. This handbook tells you more about your benefits. Also, please let us know if your phone number, mailing address, or email address has changed recently. Intelliride, LLC is NOT a BBB Accredited Business. Are there any other places to get the circuit board ? Just curious if Feb 22, 2024 · iRV2 Forums > THE OWNER'S CORNER FORUMS > Monaco Owner's Forum Firestone Intelliride in 2005 Imperial iRV2. As of September 1, 2019, IntelliRide will be the new broker for Health First Colorado’s NEMT benefit. The ride height and leveling is set up (adjusted) by using a Intelliride computer program with a laptop connected to the CPU. m. All other providers: Gainwell or County. Intelliride requires you to book your ride at least 3 days business days in advance to schedule transportation.

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